WHEN DEATH OCCURS

The overwhelming feelings of despair, disbelief, shock, and numbness caused by the passing of a loved one cannot be conveyed by mere words. Even when the death is expected, the pain that loss brings can still be devastating. In truth, no one is completely prepared for the death of someone close to their heart.


During this difficult time, there are decisions to be made immediately, arrangements to be coordinated, and a lot of things to be considered for your loved one’s final farewell. We understand how this may feel overwhelming, especially with the grief you’re feeling over the loss. Please know that we are here to help and support you. 


On this page, we’ve put together helpful information to guide you through this process.

Immediate Need? Call Us 24/7

NOTIFY PROPER AUTHORITIES


If your loved one passes away while under the care of a facility — such as a nursing home or a hospital — staff from the facility will contact you and notify appropriate authorities themselves.


If the death occurred in the workplace or at home, you will need to get in touch with his/her physician or emergency medical personnel, as the cause of death must be identified and indicated in legal documents.


In the event that no one was present at the time of death, you will need to contact the police before moving the deceased to another location.

CALL THE CREMATION SOCIETY OF NM


Please call the Cremation Society of New Mexico for assistance with cremation arrangements. Our compassionate staff will gather the necessary information to facilitate the transfer of your loved one's remains to our facility. If your loved one has made pre-arrangements, please inform us.



Feel free to ask any questions during this call. For more detailed discussions, you can visit us in person. We're here to listen, assist, and guide you during this challenging time.

MEET WITH OUR STAFF


On your first meeting with us, we will discuss the arrangements for your loved one’s cremation. You will be shown a list of our packages/services so you can decide what suits your family’s preferences and budget. 

FILE FOR A DEATH CERTIFICATE


A death certificate is a legal document indicating the cause of death, including other vital statistics pertaining to the deceased, signed by the attending physician. In case your loved one died due to an accident, a coroner or the county medical examiner may prepare the form. If you feel that you need assistance in filing for this legal document with the state, we can help you. Certified copies of the death certificate can also be purchased at the same time. These certified copies are important when gaining access to bank accounts and safety deposit boxes, claiming for benefits due to the family (like the Veteran’s benefits or insurance claims), and transferring or selling ownership of properties.

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