Frequently Asked Questions


If you have questions not answered below, please contact us by phone or form submittal, and one of our cremations counselors will provide answers.

Are all of the cremated remains returned?»

With the exception of minute and microscopic particles, which are impossible to remove from the cremation chamber and processing machine, all of the cremated remains are given back to the family.

Are there any laws governing cremation?»

In New Mexico, the “legal” next of kin must sign a cremation authorization. This may involve multiple family members. Please call our professional staff at 505-323-9000 for a full explanation.

Can the family witness the cremation?»

Yes, for a nominal fee. Our state-of-the-art cremation facility is set up to allow family members to be present when the body is placed into the cremation chamber. Some religious groups include this as part of their funeral custom.

Can two cremations be performed at once?»

Never. Not only is it illegal to do so, most modern cremation chambers can only accommodate one adult.

How can I be sure I receive the correct remains?»

We have developed the most rigorous operating policies and procedures to maximize quality and minimize the potential for human error. Positive identification of the deceased is assured throughout each stage of the cremation process.

How long does the actual cremation take?»

It depends on the weight of the individual. For an average size adult, cremation takes between two and three hours.

What can be done with cremated remains?»

Cremated remains can be buried in a cemetery lot or cremation garden, inurned in a columbarium, kept at home, or scattered in an approved area (cemetery scattering option). Our staff is available to discuss the options with you and help make arrangements.

What do the cremated remains look like?»

Cremated remains resemble coarse sand and are whitish to light grey in color. The cremated remains of an average size adult usually weigh 4-8 pounds.

What do you put cremated remains in?»

Cremated remains are placed in an urn of your choice. We provide a large selection of urns available for purchase.

What is cremation?»

Cremation is not the final disposition of the remains, nor is it a type of funeral service. It is a process of reducing the human body to bone fragments using high heat and flame.